Required Technical Skills:

• 16+ years of application development experience in Agile/Scrum environments
• 6+ years of Salesforce development across multiple full lifecycle implementations
• 6+ years of OmniStudio experience
• 6+ years of API and integration development (MuleSoft, REST/SOAP, DocuSign)
• 4+ years supporting large enterprise or multi-org Salesforce environments
• 3+ years with Copado DevOps pipelines
• 3+ years with Salesforce Data Cloud
• 2+ years enabling Agentforce / Einstein AI features
• Salesforce Platform Developer I certification required

Preferred:

• LWC UI/UX design, including 508 accessibility compliance
• Enterprise architecture and design patterns
• Jira / Confluence
• Information security compliance
• Public sector experience
• ServiceNow / ITSM platforms
• Telicon / TLO coordination.