Required Technical Skills:

• Level II- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as an Automation Engineer
• Three (3) years of Salesforce development experience using various Salesforce products (e.g., Service Cloud, Data Cloud, CRM/Case Management, etc.).
• Three (3) years of experience in configuring and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC, where needed to automate business processes and case management processes.

Additional Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified App Builder
• Salesforce Certified Advanced Administrator
• Two (2) Years experience in of platform data architecture (Objects, Relationships, Schema).
• Two (2) Years experience in security models (Profiles, Permission Sets, Object-Level Security, Field-Level Security, Sharing Rules).
• Two (2) Years experience with one or more enterprise test automation tools (Provar, Selenium WebDriver, SmartBear) Other Salesforce-compatible automation frameworks.
• Two (2) Years experience with custom programming languages (Apex) from a consumer and testing perspective.
• Two (2) Years experience with modern web component frameworks (Lightning Web Components) for validation testing.
• Two (2) years of experience testing and validating custom component behavior, integration points, and user interactions.
• Two (2) Years experience testing OmniStudio components (OmniScripts, FlexCards, DataRaptors/DataMappers).