Required Technical Skills:

Bachelor’s degree or equivalent experience

6+ years of Salesforce administration experience

6+ years of Salesforce declarative configuration experience

5+ years of business analysis/requirements gathering

4+ years of enterprise security administration

4+ years of release management using Copado or similar tools

3+ years of integration support (REST/SOAP, MuleSoft, document workflows)

2+ years of Agile project experience

Current Salesforce Administrator Certification required

Preferred Qualifications:

Salesforce Business Analyst, App Builder, Data Cloud, or Agentforce certifications

Government Cloud / Public Sector Solutions experience

Accessibility compliance knowledge

Public-sector or legislative systems experience

Knowledge, Skills, and Abilities:

Strong Salesforce administration and governance knowledge

Ability to analyze business needs and deliver scalable solutions

Strong documentation and stakeholder communication skills

Ability to manage priorities across multiple teams.