Required Technical Skills:

• Experience developing, executing, and analyzing automation tests.
• Hands-on experience using Selenium, Java, and JavaScript.
• Experience testing APIs and data integrations.
• Experience in Test Automation and execution.
• Understand AI concepts and the non-deterministic nature of testing
• Validate and Test, Topic and action accuracy, refine and iterate based on results, and ensure the test data represents realistic use interactions
• Prompt generation and leveraging the Test Center to execute those prompts
• Strong understanding of Software Testing methodologies.
• Strong understanding of Agile principles. Experience working in a SAFe Agile environment.
• Experience working in an onshore/offshore support model, collaborating with offshore teams.
• Experience with Test Management tools – Rational Tool Suite, JIRA.
• Experience in testing customer support and contact center systems is a plus.
• Health Care experience