Knowledge, Skills & Abilities:

• Minimum of 5 years of experience (and 2-3 successful ServiceNow implementations) of experience in implementing Enterprise Service Management, ITSM in ServiceNow Engagements
• Strong functional knowledge in all aspects of Service Management and ITIL practices
• Experience working with Integrations (Web services, REST API's) and UI Designs
• Interacts cross functionally on matters that require coordination across the organization and collaborates well with other groups, voluntarily shares information.
• Strong communication skills, both written and verbal, with the ability to describe technical solutions in terms of the business
• Experience with leading geographically separated customers and onshore/offshore teams
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

Knowledge, Skills & Abilities:

• 8 Years Required Experience in performing complex business analysis and writing technical documentation.
• 8 Years Required Experience reporting project status to management including risks, issues, and key decisions.
• 8 Years Required Experience identifying project risks and issues; and developing/implementing mitigation strategies.
• 8 Years Required Experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status.
• 8 Years Required Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements an d translate into technical solutions to satisfy the business needs.
• 8 Years Required Experience performing review and approval processes of complex technical user and system requirements written by vendors.
• 8 Years Required Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint).
• 8 Years Required Experience coordinating and developing test plans/strategies, exit criteria and test scenarios.
• 8 Years Required Experience executing detailed test cases within a complex software environment.
• 8 Years Required Experience using testing management software.
• 8 Years Required Experience with Microsoft Project or similar project management software.
• 8 Years Required Experience utilizing the Agile software development methodology.
• 8 Years Required Experience as Senior Business Analyst and Agile Product Owner.
• 8 Years Required Experience with Medicaid systems and processes.
• 8 Years Required Experience in claims processing. Preferred (optional):
• 4 Years Preferred Knowledge of Texas Medicaid programs.
• 2 Years Preferred Experience with long term care services.

Specific Technical Requirements: 1. Expert knowledge in UFT One and UFT Developer is required. 2. Capable of programming in C# (JAVA coding is a plus) 3. Expert knowledge in creating Repositories in Azure DevOps linked to UFT. 4. For Repository, understand how to use Git and Source Control 5. Responsible to create a set of selected CORE test cases, UFT automation test scripts for various OMS modules and demonstrate execution. 6. Understand how to use CI/CD tools such as Azure Pipelines and Jenkins 7. Knowledge in Visual Studio 8. Good Coding Standards and Practice 9. Very good understanding of the below topics in UFT a. Object Identification, Object Repository, Error Handling, Custom Functions, Function Libraries and Script Debugging. 10. Good Proficiency in VB Scripting or any other programming language 11. Basic understanding on how to integrate UFT with Code Management, Test Management and Defect Management tools. 12. Have capability to work on a code-centric approach to UFT Developer, where tests are written and maintained as code. The following are not required for this position but would be considered as a valuable asset in a potential candidate. OMS, OUA, MWB, OMA knowledge (preferred but not required).

Knowledge, Skills, and Abilities:

• 7 plus Experience as a CICS Systems Programmer
• Experience with CICS TS v5.2 or higher.
• Experience with CICS CPSM
• Experience reading and debugging using mainframe core dumps.
• Experience with TSO/ISPF/SDSF/JCL.
• Experience with Disaster Recovery processes.
• Experience with SMP/E.
• Experience with CICS TS with DB2.
• Experience with researching technical issues and possible software solutions.

Experience Required:

• Determine design for how things need to be integrated with other internal and external apps.
• Decommissioning existing systems requires investigation of how things work, and what data is involved such that we get all current state production elements identified and decommissioned.
• FTP or API integration channels.

Minimum Required Experiences:

• Sybase ASE 16.0 experience
• Needs a wealth of practical knowledge in Sybase DB replication Architecture Design
• Hands-on Sybase Replication Server experience
• Bi-directional DB Replication experience
• The BIG BONUS for them is any candidate who has experience with data center migration/moves
• This is the first time TD Synnex has done a DB migration like this, so the consultant needs to be able to provide feedback/input on how they can better plan their database center migration
• Storage replication experience is a BONUS.

 

• Determine design for how things need to be integrated with other internal and external apps Decommission existing systems which requires investigation of how things work, and what data is involved such that we get all current state production elements identified.
• May be required to use FTP or API integration channels

Required Skills:

•       Over 3+ years of Network Administration experience.

•       Over 3+ RHEL experience.

•       Over 3+ years of Windows Server experience.

•       Over 3+ years of SQL experience.

•       Over 3+ years of experience creating, updating, and maintaining systems documentation.

•       Over 2+ years of Cloud Architect experience.

Specific Technical Requirements:

• Must have skills: PowerFlex Rack
• Dell PowerEdge server configuration experience, iDrac, OME
• Need to have a good working knowledge and understanding of the PowerFlex core components and what they do. i.e., PowerFlex manager, Cloudlink
• Need to have a good working knowledge of PowerFlex operational tasks such as managing storage and configuring/monitoring replication.
• Minimum 5 years of experience designing, deploying, and managing VMware vSphere in enterprise environments including advanced VMware features and technologies.
• Experience with ESXi server patching and settings configuration.
• Experience with LDAP configuration.
• VMware certification and at least 5 years’ experience deploying and managing vSphere environments and VMware related products.
• Experience with the configuration of Aria Suite of products.
• Experience creating runbooks and documenting configuration processes.

Specific Technical Requirements:

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related fields. • In lieu of a degree, 10+ years of experience in a related field.
• Visual Design tools knowledge/skills are highly desirable
• Experience in or knowledge of the healthcare industry is strongly preferred.
• Excellent consultative skills are needed, with the ability to effectively present options and risks and escalate issues as needed to management.
• Solid conflict resolution and decision-making skills.
• Excellent oral and written communication and facilitation skills that include workgroup leadership, problem resolution across multiple groups, etc.
• Excellent PC Skills to include Word, Excel, PowerPoint
• Commitment to excellent customer service.
• Excellent research, analytical, problem problem-solving skills, including a proven ability to interpret
•  and present quantitative data.
• Ability to lead teams and work well independently.
• Excellent time management and organizational skills with the ability to manage work to deadlines
• Excellent presentation skills
• Has specific knowledge of varied industry standard analysis techniques, such as data flow modeling, use-case analysis, workflow analysis, business process mapping, functional decomposition analysis, and/or financial ROI modeling
• Familiarity with project management methodologies
• Prefer certification in business analysis or business process excellence (i.e. CBAP, IIBA, Lean, Six Sigma, TQM).

Specific Technical Requirements: •             Assist in Delivering Phase 1 training documentation. •             Technical Writing with Oracle Fusion •             Collaborates with subject matter experts to incorporate standard operating procedures into training. •             Writes about technical subjects for non-technical audiences. •             Creates scripts for video tutorials. •             Tests, updates, edits, and proofreads written documentation. •             Adheres to the in-house style guide. •             Creates screenshot markups. •             Creates how-to quick reference guides, FAQs, and help desk sections. •             Collects user data to determine areas of documentation that need revision and updating. •             May serve on quality design, product development, or user experience teams.